What is happening
Melt on the field, freeze at the cold eave, water under shingles. Gutters full of ice make it worse.
Do not climb. Document and call for a careful look when conditions allow.
Short-term
- Buckets and towels inside
- Photos of interior and exterior ice
- Professional roof rake from the ground if safe — never from a steep icy roof
Long-term
Ice membrane, ventilation, and eave details belong in the permanent scope — not another winter of hoping.