FAQ

An on-site visit, measurements, notes on access and staging, and a written scope with inclusions. You get a quote validity window so material prices don't surprise you mid-decision.

No. We can document damage and needed repairs clearly. Approval and payment decisions stay with your carrier. Anyone who "guarantees" a payout is overpromising.

Peak installs run late spring through fall. We build weather float into start dates and tell you early if a storm or freeze shifts the calendar. Winter is better for planning and emergency repairs than for every full replacement.

Ice dams are a climate + attic reality in Southern NH — heat loss melts snow, water refreezes at cold eaves. We can repair damage and improve roof-edge details; long-term prevention often needs ventilation/insulation work (sometimes a separate trade). We won't sell a full tear-off as a magic ice-dam cure without saying what else matters.

We can point you to payment options and lender partners once those are set up — see Financing. Credit decisions belong to the lender, not our crew.

Yes — tarps, paths, and tidy staging are part of the process. After roof work we magnetic-sweep for nails. Tell us about gardens, wells, or septic lids at the estimate.

Same honest install discipline — different material and detail packages. We put upgrades in writing so you compare inclusions, not mystery low bids.

Exteriors come first. We can price selective interior finish tied to envelope work (for example trim after windows, or limited drywall/paint at a documented stain once the outside is sound). Full kitchens, baths, and additions are usually a remodel-partner handoff — see Interior. We won’t pretend to be a whole-home design-build firm.

Hillsborough and Rockingham focus — see the draft town list on Service Areas. Nearby towns may be possible as capacity allows.

Workmanship terms are stated on your proposal (5). Manufacturer warranties follow the product literature for shingles, siding, or windows you select.